She kept this list on her desk for YEARS ( and how you can too )

The Concierge Academy

When I first started my concierge business, I had no idea what I was doing. Y’all know the story by now… I had NO CLUE on how to build a business. I knew nothing. Zilch. Nada. When people told me to “go networking,” – I literally “googled” – “how to network.” Yep, that was this […]

4 Ways to use Networking to grow your business

The Concierge Academy

Last week we started our Fully Booked 8 Week Marketing Program with some reallllly amazing humans!!! I get so excited when I can share my expertise and business knowledge with others, then watch them TURN around and nail it!!  I am so looking forward to what they create over the next 3 months ? Last […]

Why a Professional Headshot Boosts Your Business

Kelly at table/planning new year business goals

Why You Need a Professional Headshot (Seriously Stop Hiding Behind Fluffy) Last week, while recording a fresh series of training videos for my course, Fully Booked: A Marketing Roadmap for Offline Businesses in an Online World, I was reminded of how something seemingly small like your headshot can make a huge impact. Fully Booked is […]

Dos and don’ts of follow up

woman scheduling follow up calls in date book

What’s new and good in your world? In your business? Or your Life?  New and Good in my world: Next week I’ll be working with a new set of students in our new Fully Booked Marketing course… Together I’ll be helping them get their “Core Marketing” up and running so that over time, THAT marketing will […]

The Best Website Platform for Your Business

starting a Concierge business website

Let’s go wayyyyy back… It’s 1 AM in October 2010. I’m sitting in my finished basement with my hubby. (My finished basement at the time housed 3 young growing kids, all their stuff, a treadmill, a couch and chair, TV, and 2 desks!) It’s where my husband and I sat every night for HOURRRRS after […]

3 Best Ways to Invest Your Startup Budget

holding money/how to spend your startup budget

Today I am answering the question: “What are the best ways to invest your startup budget?” And I’m giving you REAL answers that will WORK. When I first started my business, I read a few books that were out there on how to start a concierge business. Most of these books claimed that you could […]