Setting Boundaries in a Service-Based Business

Today I’m going to bring up a topic that many people are afraid to discuss… How to be sure to create boundaries in a service-based business! Here’s the thing, if you’re anything like me, you’re a giver, a lover of people… Someone who wants to swoop in, take care of people and save […]
What to do when the calls stop coming

It’s inevitable. Whether you’re brand new to business, or even if you’re pretty established. You’ll find times while building your concierge business where things may seem as if they “stopped” or “slowed down”. And let’s be honest, the past 2 months have certainly shifted things for us as well! Have you experienced this before? Last […]
8 Questions for Clarity in Marketing Your Business

Marketing for your concierge business is ever evolving, and it’s SUPER important that you are staying on TOP of it! But just as important is the clarity of your marketing in relationship to the current times. Things that worked even 5 years ago no longer have relevancy… But what I DO KNOW with every fiber […]
You need to be doing this EVERY 90 days

The 5 things you should be doing EVERY 90 Days! 1. Create a (one page) business plan for the quarter… Don’t OVERTHINK!! What were the goals you set earlier this year? If you were part of The Concierge Academy Strategic Planning Day – go back and pull out those notes! What 3- 5 Goals will you be focused on […]
How Nursing School prepared me for the Covid Crisis

The other day I was preparing a small training for people in my Concierge Connections Group when I had a FAR Distant memory that came flooding back. This memory was from 1996, the year I graduated from Nursing School. My final writing assignment was to be on something I felt deeply passionate about… I had […]
4 Things to Do NOW that will recession proof your business



Today I want to share with you 4 Things you can do NOW to recession-proof your business… Because the fact is, we’re all in this together!! The things I share and teach are the exact things we are DOING RIGHT NOW to stay relevant in this state of chaos and confusion… Pivot and Price Your […]