How to Strategically Plan for Success in 2020

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How to Strategically Plan for Success in 2020

I know we’re all super pumped for a fabulous holiday season this year. It’s a GREAT time of year to help our clients and make an even bigger impact on their lives during the most “stressful” holiday of the year. But while you’re out preparing for the wrapping, shopping and holiday help, it’s also extremely important to plan for success and put in place the things that will prepare YOU and your business for growth in 2020!


How much did you grow this past year?


Was it 10%? 23% or perhaps even 60%? Knowing these numbers is actually more important than you realize! So stay with me a minute as I explain how to take your “tracking” and make it systematically WORK FOR you and your business growth – for next year!


Why does having 52 weeks in a year give you an edge in marketing? And why is having a strategic plan for success necessary for consistent growth? Let’s Discuss!


Are you tracking your numbers in your business?


Whether you’re wrapping up the end of the current year, or it’s mid-way through the Summer, you should always be able to answer this question: are you on track to meet your financial and impact goals this year?


If you are – high five and awesome sauce! If you’re NOT, then every day is a new day to shift gears, get serious and start really looking at WHY you are falling behind! Because what you FOCUS on grows! If you’re NOT focusing on hard data such as numbers and statistics in your biz, you’re setting yourself up for an epic fail. Numbers really are sexy. XO


At Task Complete, every week we track important numbers in our business. My assistant and I review and update what we call the “Scorecard”.


What is the “scorecard” you ask?


A scorecard is where we track specific numbers in the business – such as our marketing efforts, referrals, % of rebooks, income and expenses (just to name a few).


By looking at our numbers weekly, we can catch things faster! A decrease in rebooks = a decrease in sales which = a decrease in profit.


No new leads coming in? Where did we fall within our marketing benchmarks?


Your role as a business owner is to realllly know and understand your numbers. Too many business owners “wing it”, and that there my friend is a recipe for disaster.


Originally, I only looked at numbers on a monthly basis. I figured hell, that’s a lot more than MOST business owners track numbers.


But, if you’re only paying attention once a month (most people don’t even do that), but let’s say you are tracking numbers in your business once per month. That gives you 12 chances to be aware and capable of catching mistakes, shifts or problems in the business.


BUT, if you track things weekly, you have 52 chances to catch problems!! Doing this ONE thing in my business revolutionized where and how we focus our time and efforts, and helped me plan for success!


And the reality is, you can’t hit a target you can’t see. So by tracking and watching your numbers weekly, you can begin to use a little tough love on YOURSELF!!


I wish someone would have taught me that in the beginning!


You know why? Because when you’re only in business for yourself – you’ll move deadlines, say no to opportunities just because, cancel your networking memberships – all the things that self-sabotage! Because the reality is – you’re only answering to yourself!


But when you have a team and you grow and have to pay taxes and make payroll – Brothers and Sisters, we got a whole set of new incentives to keep you focused on those numbers!


Your assignment this week:

  • Create a scorecard of numbers so that when you track and record, it will give you a bird’s eye view of what is actually happening in your business.
  • Put a reminder on your calendar once a week and update those numbers (we do Monday mornings).
  • Track and tweak where necessary.

I hope this helps you become clear on how to HIT those GOALS year after year!


What numbers will you begin looking at and tracking in your business to plan for success??


Do you need help with planning for YOUR business this year? Come join me on January 10th for a Virtual (Live) Strategic Planning Day!


Details below!


Keep Rockin’!



save the date/2018 Strategic Planning Event/

***2020 Strategic Planning Event***

Are you ready to Make 2020 BETTER than 2019?

Then join me on January 2nd, 2020 for a FULL day Strategic Planning day!! We will come together live (online) and PLAN for YOUR business Growth in 2020!!

Want to know how I have grown my business year after year? It wasn’t by default! It was with deliberate planning and mapping out the KEY strategies that I would PUT in place for the upcoming year to get more clients, make more money and increase our impact in the world. But if you don’t take the time out to plan – it will be another year of “winging it”.

After our day together, you will walk away with YOUR OWN Plan for 2020 – your financial goals AND the strategies you will use to REACH them! Sounds like fun, right?? And we, of course, will close out the day with a virtual cocktail – because heck – LIFE is better with friends (and sometimes a cocktail).

You can pre-register HERE RIGHT NOW!



Welcome readers! If this is your first time reading my blog, thank you for stopping by! As a concierge who has built a successful business, I have decided to help other budding entrepreneurs do the same! As the Founder of The Concierge Academy I write about specific topics and marketing strategies that Work for our industry!


It’s not always easy to build a service-based business. Many see it as an intangible, but you can build a profitable and flourishing concierge business!

Be sure to grab your FREE checklist right now! 111 Ways to Grow Your Concierge Business

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