Is It Time To Raise Your Rates?

One of the biggest hurdles faced by concierge is coming up with the “right” pricing structure, and knowing when to raise your rates. As a concierge, what do I charge? How do I price my services? In the beginning without guidance, you can easily waffle back and forth with what to charge for your services. […]
How to Handle a Negative Review

How to handle a negative review! (gulp) A good friend and peer of mine reached out to me last week and asked how to handle “negative feedback”, and I wanted to take the opportunity to share this with you. Before we dive in though, let’s set the stage! This guy has a […]
Use Personal Connections to Increase Sales

Today I am thinking about Personal Connections. Our lives are busy. Our work is busy. Do you ever stop and consider how much time has passed since you last connected with someone whose relationship has value and meaning to you? The online world we tend to live in can make us “feel” connected, but […]
How to Price Your Concierge Services

Have you started a concierge business, but aren’t sure how or what to charge? One of the biggest questions I get asked is about how to price your services. When people start out in business, many will email and ask questions like “what do you charge”. I can tell you, that ideal clients who want to work […]