3 Pricing Mistakes Concierge Business Owners Make

Pricing your concierge services? Avoid three common mistakes that affect senior concierge businesses, house managers, home helpers, and personal assistants. After coaching hundreds of people in the concierge and helper-service industry, I see the same three pricing mistakes come up again and again. And pricing is one of those things that can make […]
Driving Clients in Your Concierge Business: Insurance and the Real Cost of Doing Business

Driving Clients in Your Concierge Business Requires the Right Insurance In Part 1, we talked about the difference between offering driving as part of a larger concierge service and operating a business where clients are primarily hiring you for transportation. If you missed it – read it here. Now, let’s talk about insurance. Because […]
Offering Driving as Part of Your Concierge Services

Offering Driving Services in Your Senior Concierge Business One of the questions that comes up all the time inside Fully Booked Business Club® is whether business owners should offer driving services, especially when seniors are their primary niche. And honestly, I understand why. Most people who start a senior concierge business automatically assume […]
Hiring Vendors or Recommending Service Providers? 3 Ways to Protect Your Business

Third-Party Vendor Clause: 3 Ways to Protect Your Concierge Business One of the things I talk about often inside my coaching programs is how to protect yourself when you recommend other businesses to your clients. Because this comes up all the time in the concierge industry. A client asks: “Do you know a […]
How to Start a Senior Concierge Business: 5 Decisions to Make First

Start a Senior Concierge Business Hey there, my friends. Kelly here. Before I became a business coach, wrote The Concierge Life, and started helping other women build concierge businesses, I was a registered nurse. I worked in geriatrics and served as the nurse manager of a 50-bed nursing home unit. I understood […]
Why Senior Concierge Services Are in High Demand Right Now

Why Senior Concierge Services Are in High Demand Right Now After my last launch, I noticed something interesting… One of the top concierge business models people were most interested in starting? Senior Concierge services. And I’m not surprised at all… Families are overwhelmed. Adult children are trying to balance careers, kids, marriages, schedules, and aging […]